BMN Property Management · Operated by AZ Home Solutions LLC
HOA management for small Boston condo buildings.
Built for associations with 2–20 units. We keep the books, collect condo fees and pay your HOA’s bills, so trustees can spend less time managing the building.
A small building still has real bills, financial records and decisions to make. We take care of the routine financial work and help your trustees plan what comes next.
Included in the 5% management fee
Keep the books. Record income and expenses, reconcile statements, and prepare clear financial reports.
Collect condo fees. Track each unit’s assessments, payments and outstanding balance, with follow-up on unpaid fees.
Manage bill payments. Pay approved HOA bills on the association’s behalf, within the authority agreed with your trustees.
Keep owners informed. Organize financial records and documents in the portal, with access appropriate to each owner or trustee.
Plan the finances. Build a budget and plan reserve contributions for future common-area work.
Common bills include electric, water, master insurance, landscaping and snow removal. The HOA pays the bills themselves from its own funds; the 5% covers managing the books and payments.
Additional services, quoted by scope
Repairs and ongoing maintenance. Arrange, coordinate or oversee work needed around the building.
Capital projects. Manage a roof replacement, siding repairs or other larger improvements.
Specialist work. Coordinate inspections, engineering assessments or a detailed reserve study when needed.
These services carry additional charges based on the scope of work. We explain the management or coordination fee and the separate contractor costs, and agree on the scope with your board before work begins.
Your HOA portal: a closer look
Owners have one place to check condo fees, find documents, read notices and follow maintenance requests. Trustees can review the association information authorized for their role. The web portal and BMN Boston iOS app connect to the same association records.
Your building, in one place. These are screenshots of the actual owner/trustee portal with fictional records. Select any picture to see it larger, or open its sample walkthrough.
Condo fees and payment history. Actual portal, fictional account data.
01 · Condo fees & account
Know where your account stands
Check your monthly condo fee, current balance and recorded payments without requesting a statement.
Select My condo fees in the portal menu.
See your monthly fee and current balance at the top.
Open Ledger history for charges and recorded payments.
Walk through this sample account
Unit 4B has a $625 monthly fee and a $325 balance. The history shows the entries behind that balance. A recorded payment is part of the ledger; bank reconciliation confirms it against the association’s statement.
Building records with view and download actions. Sample documents.
02 · Building documents
Find the records you need
Find budgets, meeting minutes, insurance records and governing documents in one organized library.
Select Documents in the portal menu.
Choose View to read a supported PDF inside the portal.
Choose Download when you need a copy.
Walk through the sample document library
The sample shows the building’s records with actions beside each document. Open a supported PDF, then close its preview to return to the library. Owners and trustees receive access according to their role; private association documents stay behind sign-in.
Maintenance requests and progress. Fictional examples; this preview sends no request.
03 · Maintenance & updates
Report an issue and follow its progress
Keep a common-area issue and its updates together, so you know where to look for the next step.
Select Maintenance in the portal menu.
Describe the issue in a maintenance request.
Return to the request to check its status and updates.
Walk through a sample maintenance request
The sample request list shows reported issues and their progress. Open a request in your live portal to read its activity. Reporting an issue does not approve contractor work or an additional charge; repair and project services are agreed separately. For an urgent problem, follow your association’s emergency contact instructions.
Your association must be set up and your account linked before you can access its records. Online payment availability depends on your association’s setup; follow the payment instructions in your portal.
A flat 5% of your association’s dues
The fee scales with your building’s dues. There is no minimum management fee or separate onboarding fee. Repairs, ongoing maintenance and managing capital projects are additional services, priced by scope.
Illustrative fees for 2–20 unit associations. These are examples, not quotes or client results.
Units
Monthly dues per unit
Annual dues
Annual fee (5%)
Monthly building fee
2
$400
$9,600
$480
$40
3
$325
$11,700
$585
$48.75
6
$300
$21,600
$1,080
$90
12
$375
$54,000
$2,700
$225
20
$400
$96,000
$4,800
$400
Annual dues × 5% gives the annual management fee; divide by 12 for the monthly building fee. If dues change, the percentage remains 5% and the fee changes with them.
For example, paying an approved snow-removal invoice is included in financial management. Selecting a contractor, scheduling the work or supervising a roof replacement is an additional service. Your proposal sets out the management charges and separate contractor costs before your board approves the work.
Plan improvements before they become emergencies
Roofs, siding, masonry and other shared building components need attention over time. We help your board look ahead, build a practical list of priorities, and plan how the association will fund the work.
Our experience managing and selling real estate around Boston helps us connect building condition, financial records and the questions that come up when a condo sells. We bring that perspective to your building’s budget and capital plan.
Understand the building. Review its repair history, available reports and known common-area concerns. Arrange separately scoped inspections or specialist advice when needed.
Set priorities and timing. Distinguish routine upkeep from work that needs a longer planning window.
Plan the funding. Compare available reserves, expected costs and future contributions with the board.
Agree on the project. When it is time to proceed, define the work, additional management fee, contractor costs and board approvals.
A capital plan helps reduce surprises. Estimates and timing can change, and unexpected repairs can still happen.
What this looks like in a small building
These are illustrative situations, not client results or project quotes.
A three-unit building sharing the workload
One owner has been collecting fees and paying the common water and insurance bills. We organize the books, track each unit’s payments and take over approved bill payments. Owners can find their balance and building records in the portal.
Fee: routine financial management at 5% of dues.
A six-unit association preparing for winter
Snow removal, landscaping and common electric are recurring expenses. We track the bills and payments in the budget. If the board wants us to source a new crew or supervise ongoing maintenance, we agree on that additional service separately.
Fee: bill-payment management is included; maintenance coordination is quoted by scope.
A twelve-unit building looking ahead to a roof
The board wants a plan before leaks force an urgent decision. We help review the available information and reserve funding. A roof assessment and managing the replacement are separately scoped, with estimates and approval before work starts.
Fee: financial planning supports the books; inspections and project management are additional.
A twenty-unit association with siding repairs
Owners report recurring issues and the board needs a clear record. The portal gathers requests and updates; we help the board plan the finances. Coordinating contractors, repairs and the work schedule is a separate engagement.
Fee: financial records are included; repair and project services depend on the agreed scope.
Designed for 2–20 unit associations
Two-unit conversions, triple-deckers, brownstone condos and small walk-ups are our focus. We help self-managed boards and associations ready to change managers establish a clear financial routine and a practical plan for the building.
Looking for help with an individual condo or rental property? Ask us about a separate service scope. The HOA fee described here applies to association services.
HOA management across Greater Boston
We serve Boston and its neighborhoods, including Charlestown, along with Cambridge, Somerville, Medford and surrounding communities.
Tell us your address, unit count and priorities so we can confirm service availability and send a proposal.
Questions about HOA management
What size HOA does BMN Boston specialize in?
We focus on condominium associations with 2–20 units across Greater Boston: two-unit conversions, triple-deckers, brownstones and small condo buildings. Tell us your unit count, location and needs so we can confirm the right scope.
What does the 5% HOA management fee include?
Our flat fee is 5% of the association’s total dues. It covers bookkeeping, condo-fee collection, financial reporting and making approved HOA bill payments on the association’s behalf. We also help plan the budget and future reserve contributions.
Are repairs, maintenance and capital projects included?
Repairs, ongoing maintenance and project management are additional services charged according to the scope of work. We explain the service fee and separate contractor costs, and agree on the scope with your board before work starts.
Which HOA bills can you manage?
Common electric, common water, master insurance, landscaping, snow removal and other approved association expenses. The bills are paid from the association’s funds; our management fee covers handling the books and payments.
How do you help plan a roof replacement or other capital improvement?
We help identify upcoming common-area needs, review available records and estimates, prioritize the work, and plan reserve contributions with your trustees. Inspections, specialist assessments and managing the actual project are separately scoped. Planning ahead can reduce the risk of an urgent repair or sudden assessment; it cannot eliminate every surprise.
How do owners access the HOA portal?
Choose HOA in the main menu. Existing members sign in with the account linked to their association. New users can select Sign up now on this page, create an account and request access. BMN reviews the request before linking building records. Owners can review their own dues, authorized building documents, announcements and maintenance requests. Trustees receive additional access appropriate to their role.
Do I need a budget to sign up?
No. Tell us about your building and create your account using the questionnaire below. You may upload a budget now, add it later or tell us you do not have one. BMN reviews the request before starting services or granting association access.
Are there minimums or onboarding charges?
There is no minimum management fee or separate onboarding fee. Financial management is 5% of total association dues. Repairs, ongoing maintenance and project services carry additional charges based on the agreed scope.
What happens when condo dues change?
Because the management fee is 5% of total association dues, it changes with those dues. At $1,800 in total monthly dues, the monthly fee is $90. At $2,000, it is $100. Utility bills, insurance and contractor costs are paid separately from association funds.
Can owners pay condo fees online?
Payment methods depend on the association’s setup. Follow the instructions in your portal. Where online payments are not enabled, owners can pay directly to the association’s bank account and the manager records the receipt in the ledger.
Does the association keep control of its bank accounts?
Yes. Association funds stay in the association’s own accounts. Your trustees retain authority under the association’s documents and management agreement; we make payments only within the authority agreed with them.
Where do you provide HOA management?
We serve small condo associations across Greater Boston, including Boston, Charlestown, Cambridge, Somerville, Medford, Arlington, Watertown, Brookline, Malden, Everett, Quincy, Reading, Lynn and Waltham. Contact us to discuss your building and confirm service availability.
Tell us about your building and what you need. Asking for a management proposal doesn’t require an account. To get access to a building BMN already manages, create an account here so we can link your unit after we review the request.
BMN Property Management is operated by AZ Home Solutions LLC alongside BMN Boston — a local real estate team with experience managing and selling property around the city. Steven Novak and Valvel Temin work with your board on the finances, records and separately agreed property services.
Team Lead, BMN Boston · Head of BMN Property Management
Steve leads the BMN Boston real estate team and heads BMN Property Management, working directly with association boards across Greater Boston. steve@bmnboston.com · 617-955-2224
Val handles day-to-day property management across our managed associations — maintenance coordination, vendor scheduling, and owner support — backed by the rest of the BMN Boston team. val@bmnboston.com · 617-784-5998
