Privacy Policy

1 Information We Collect

We collect information to provide you with excellent real estate services. The types of information we collect include:

Information You Provide Directly:

• Contact information (name, email address, phone number, mailing address)
• Property search preferences and criteria
• Property information if you’re selling (address, features, photos)
• Financial information related to real estate transactions
• Communications with us via email, phone, or contact forms
• Feedback, reviews, and survey responses

Information Collected Automatically:

• Device information (browser type, operating system, device type)
• IP address and general location data
• Pages visited and features used on our website
• Referring website or source
• Date and time of your visits

2 How We Use Your Information

We use the information we collect for the following purposes:

3 Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted vendors who help us operate our business (website hosting, email services, CRM systems) under strict confidentiality agreements
• Real Estate Transactions: With other parties involved in a transaction (other agents, lenders, title companies, inspectors) as necessary to complete your transaction
• MLS Systems: Property listing information may be shared through Multiple Listing Services as required for marketing your property
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• With Your Consent: When you explicitly authorize us to share your information

4 Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for the website to function properly (session management, security)
• Analytics Cookies: Help us understand how visitors use our website (Google Analytics)
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

Managing Cookies: You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking certain cookies may affect website functionality.

Do Not Track: Our website does not currently respond to “Do Not Track” signals from browsers.

5 Third-Party Services

Our website may integrate with or link to third-party services, including:

• Google Analytics: For website traffic analysis
• Google Maps: For property location and mapping features
• Social Media Platforms: For sharing content and social features
• MLS Data Providers: For property listing information
• Payment Processors: For any applicable transactions
• Email Marketing Services: For newsletters and communications

These third parties have their own privacy policies governing how they collect and use data. We encourage you to review their privacy policies.

6 Data Security

We take reasonable measures to protect your personal information, including:

• SSL/TLS encryption for data transmitted to and from our website
• Secure storage systems with access controls
• Regular security assessments and updates
• Employee training on data protection practices
• Limited access to personal information on a need-to-know basis

7 Your Rights & Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing emails at any time using the link in our emails
• Restriction: Request that we limit how we use your information
• Portability: Request your data in a portable format

To exercise any of these rights, please contact us using the information at the bottom of this policy. We will respond to your request within 30 days.

California Residents: Under the California Consumer Privacy Act (CCPA), California residents have additional rights including the right to know what personal information is collected and the right to opt-out of the sale of personal information. We do not sell personal information.

8 Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Maintain records for legal and business purposes
• Comply with legal obligations (e.g., real estate record-keeping requirements)
• Resolve disputes and enforce agreements

When information is no longer needed, we securely delete or anonymize it. Transaction records may be retained for up to 7 years as required by real estate regulations.

9 Children’s Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

• We will update the “Last Updated” date at the top of this policy
• For significant changes, we may notify you via email or a prominent notice on our website
• Your continued use of our website after changes constitutes acceptance of the updated policy

We encourage you to review this policy periodically to stay informed about how we protect your information.